Frequently Asked Questions

Fire Alarm FAQs (21)

Category: Fire Alarm FAQs

Yes — we can interface fire alarms with intruder systems, automatic door releases, access control, and sprinkler systems for complete site safety.

Category: Fire Alarm FAQs

Absolutely — we offer free site surveys and quotes to determine the best category and design for your building’s layout and fire risk.

Category: Fire Alarm FAQs

Yes — for large or multi-building sites, we can network panels or interface them to trigger global alarms and meet site-wide evacuation strategies.

Category: Fire Alarm FAQs

Yes — we can modernise older panels and devices, integrate open-protocol equipment such as Advanced or Kentec, and bring systems up to full BS 5839 compliance without unnecessary rewiring.

Category: Fire Alarm FAQs

Yes, we service all major brands including Advanced, Apollo, Fike, and Kentec systems, even if we didn’t install them.

Category: Fire Alarm FAQs

Yes — we design, supply, install, and maintain fire alarm systems to BS5839-1:2025 standards, including L1, L2, L3, and M categories.

Category: Fire Alarm FAQs

Yes — we offer fully wireless and hybrid systems for listed buildings or where cabling is impractical, with EN 54-25-approved devices.

Category: Fire Alarm FAQs

Yes — we offer emergency call-outs for monitored clients and urgent faults, ensuring systems remain operational around the clock.

Category: Fire Alarm FAQs

Yes — we install LD1/LD2 domestic systems for individual flats and L1/L2 communal systems for shared areas, all interlinked and compliant with BS 5839-6 and -1.

Category: Fire Alarm FAQs

Yes — we provide a full handover demonstration covering daily tests, resetting, and basic troubleshooting, plus written instructions for responsible persons.

Category: Fire Alarm FAQs

Our engineers follow the latest code requirements for design, installation, commissioning, and maintenance, including sound level checks, zone charting, and cable labelling.

Category: Fire Alarm FAQs

The responsible person should test at least one manual call point per week, rotating around the site so each is tested within a 13-week period.

Category: Fire Alarm FAQs

Commercial systems should be inspected at least every 6 months in accordance with BS5839 requirements.

Category: Fire Alarm FAQs

Steam, dust, aerosols, or poorly sited detectors are common triggers. During servicing we adjust or relocate detectors to minimise false activations.

Category: Fire Alarm FAQs

We work with leading manufacturers including Advanced, Apollo XP95, Hochiki, Fike Twinflex, and Kentec, ensuring reliability and full compatibility with UK standards.

Category: Fire Alarm FAQs

A: These categories define how much of the building is protected:

  • L1: Detection in all areas (maximum life protection).

  • L2: Detection in escape routes and high-risk rooms.

  • L3: Detection in escape routes and rooms opening onto them.

  • L4: Detection only in escape routes.

  • M: Manual call points only.
    We’ll specify the right category during your risk assessment.

Category: Fire Alarm FAQs

You’ll receive a commissioning certificate, as-fitted drawings, a device list, a maintenance schedule, and full user training for responsible persons.

Category: Fire Alarm FAQs

We design, supply, install, and maintain all types of fire alarm systems — including conventional, addressable, wireless, and hybrid setups. Every system is built to the latest British Standard BS 5839-1:2025 for commercial premises or BS 5839-6:2020 for residential applications.

Category: Fire Alarm FAQs

We test manual call points, detectors, sounders, batteries, and communication links, verify device labelling, check logbooks, and issue a service certificate confirming compliance.

Category: Fire Alarm FAQs

Optical (smoke) detectors sense particles from smoke, while heat detectors trigger on temperature rise. Many of our systems use multi-sensors that combine both for faster, more reliable detection.

Category: Fire Alarm FAQs

Not directly — but we can connect your system to an Alarm Receiving Centre (ARC) who will notify the fire service and your keyholders in the event of an activation.